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Caller ID? Why did my Ooma stop announcing who's calling?

Posted: Tue Oct 25, 2011 1:38 pm
by hansnuts
My Ooma has stopped announcing who's calling once the old number porting process was finalized. Instead, it just shows the person who's calling and their number. What happened? When I first sign up, it was nice to hear Ooma announcing the person who's calling and their number. Now, I don't hear anything. Is there a reason for this? Is this part of the Premiere package? I'm still on the 60 days promotional period. I appreciate any info on this matter.

Re: Caller ID? Why did my Ooma stop announcing who's calling?

Posted: Tue Oct 25, 2011 2:18 pm
by lbmofo
Not too sure what you are saying. Are you consistently not seeing name + number? What do you mean by announce? Your phone or?

Re: Caller ID? Why did my Ooma stop announcing who's calling?

Posted: Tue Oct 25, 2011 3:17 pm
by murphy
hansnuts wrote:My Ooma has stopped announcing who's calling once the old number porting process was finalized. Instead, it just shows the person who's calling and their number. What happened? When I first sign up, it was nice to hear Ooma announcing the person who's calling and their number. Now, I don't hear anything. Is there a reason for this? Is this part of the Premiere package? I'm still on the 60 days promotional period. I appreciate any info on this matter.
Call screening is part of Premier.
Check your my.ooma account to see if the box for call screening is still checked.