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Multi-ring not working when called from an OOMA number?
Posted: Sat Jan 28, 2012 2:06 pm
by sylfer
I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.
Is this the expected behavior?
Re: Multi-ring not working when called from an OOMA number?
Posted: Sat Jan 28, 2012 2:19 pm
by murphy
sylfer wrote:I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.
Is this the expected behavior?
That is currently the expected behavior.
The server that handles forwarding is bypassed for an Ooma to Ooma call.
It's apparently on the "to do" list but there is no estimate of when it will happen.
Re: Multi-ring not working when called from an OOMA number?
Posted: Mon Jan 30, 2012 10:57 am
by sylfer
ok - thanks. At least I know it's not something I misconfigured myself.