Identified wrong provider in Port request

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ereicher
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Joined: Mon Feb 13, 2012 7:38 pm

Identified wrong provider in Port request

Post by ereicher » Mon Feb 13, 2012 7:42 pm

I just submitted a port request. I accidently/incorrectly identified Verizon as my provider but attached a Comcast PDF bill and a Comcast account number. I then immediately sent Ooma support an email informing them of the issue and attached a copy of the PDF port request. I wonder what happens now. Can they correct this?!

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Identified wrong provider in Port request

Post by lbmofo » Mon Feb 13, 2012 11:34 pm

Whatever email you sent, I'd send a copy to loa@ooma.com, the porting department. Either way, Ooma should be able to fix this mistake no problem.

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