oomakucool wrote:Hi everyone, I have it for less than two weeks. So far has no problem at all.
"Optimal Setup" posts for your reference:
If after Router - viewtopic.php?t=12403
If before Router - viewtopic.php?t=9536#p66155
oomakucool wrote:I have plan to get an extended warranty from Square trade if it is necessary. Would anybody who own ooma telo more than one year share your experiment please? 1. Do you think adding a one year extended warranty is worthed?
Depends on how much Square Trade charges. Ooma charges (last I've seen) $39.99 for 1 year extended warranty.
If you bought with a credit card, check if that credit card would give you double the warranty.
This all depends on personal preference. Some people want to chance it yet others may not. Ooma's business model originally was based on these devices lasting about 5 years but I've seen some reports of Telos going out right after a year.
This page will tell you when your warranty expires: https://my.ooma.com/account/system
Towards the end of expiration is when that same page would offer Ooma's extended warranty. If not, you can call in to Ooma customer service to ask. 1-888-711-OOMA
oomakucool wrote:Also, when i put it horizontally (normal position), the bottom is hot and the top is slightly colder than the bottom. After that, I try to put it "vertically" to reduce the heat and it works. 2.Is this normal for this device?
Probably normal to feel warmth on the bottom. I've heard from folks saying "it doesn't matter" but I tend to believe it can only help to cool down the device. A few methods:
Netbook Cooling Pad
- on top of some grill
On rubber feet - 1" Sorbothane Hemisphere Rubber Bumper Non-skid Feet with Adhesive 50 Durometer - 4-Pack
- picture easel
would work too.
Also, for longevity, get an UPS unit
and plug your Ooma into it.
oomakucool wrote: 3.
IF I call 911 for help (in case), how long/ many minutes the different (or maybe about the same time) for the units come to my house compare with the traditional landlines phone? Thanks in advance....
If your area has enhanced 911 service (most non rural areas have enhanced 911 service), should be the same because the service center gets your address information transmitted to them and you don't have to tell them your address.