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cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 9:43 am
by JackHH
It goes straight to voice mail without any ring...

Re: cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 10:41 am
by bobbo
JackHH wrote:It goes straight to voice mail without any ring... I am a premier subscriber ... my # 408-212-9124
Anybody having the same issue ???
I assume you are familiar with how to change voicemail settings [My Ooma>Preferences>Voicemail Pickup Time (select)] and have reset it to something other than what it was on. Don't forget to Save the new setting to effect the change. Also unplug the telo to force a restart. Cross fingers and see what happens.

Re: cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 10:50 am
by JackHH
nop that didnt work.. changed voicemail rings many times saved many times :( :( :( :( :(

Re: cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 10:57 am
by lbmofo
Your Do Not Disturb is not on/lit? Press and hold envelope button to toggle.

Re: cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 11:01 am
by JackHH
It worked after i made several changes ... e.g. changed call forwarding settings ... all related settings ... anyway it worked finally! Thanks for support

Re: cannt recv incoming calls from almost a month

Posted: Sun Aug 19, 2012 11:02 am
by JackHH
Yes you are correct its was DND button ..