Ooma Forums

No one in our household has dialed this number... 010-100

It keeps showing up as an out going call, but no one dialed it... I don't even think this is a real number. (at least in our area)

I was wondering is perhaps Ooma has some sort of test dial or something that the unit itself uses now and then
I always shows up as 3 consecutive calls of 30 secs or less. And varies from a few days to a week apart.

Anyone know anything about this number?

Thanks.

Do you have Dish, DirecTV, ReplayTV, TiVo?
All of those have the ability to place a call to the company, usually around 2AM, to get guide data or for pay-per-view ordering.

I think this 010-0100 shows up on call logs every time you hear the message "instant second line is a premier feature" or something goes wrong when dialing.

Ahh... that could be. My wife didn't hang up the phone completely and when it rang to let us know it was off the reciever, she got some message about caan't use the 2nd line...

We also have Direct TV... but after checking back, I found the 010-0100 only happened three times, so I'm guessing it's probable the 'off the hook' thing...

Thanks for the replies.