Diagnose loss of connection?
Posted: Sat Dec 01, 2012 1:37 pm
Is there a way I can diagnose what is causing my Telo to start flashing the icon red?
I recently ported a landline number to this Telo.
I also started using the Telo with the wireless adapter.
My suspicion is that it is the wireless adapter that is related to my outages.
The Telo connects wirelessly to an Apple Airport Express.
The Airport Express is connected by Ethernet to my Charter cable modem.
I've got a 30/4 service from charter. My other wireless devices all seem to be working fine.
I have a laptop connected to the Telo via Ethernet to the Home Network Port.
And I can access setup.ooma.com. I think what I'm looking for is some logs or something that
will help me isolate the error that is causing the system to fail.
I'm also wondering why it isn't recovering. I have been doing a power off/on to restart.
Thanks for any help or advice!
I recently ported a landline number to this Telo.
I also started using the Telo with the wireless adapter.
My suspicion is that it is the wireless adapter that is related to my outages.
The Telo connects wirelessly to an Apple Airport Express.
The Airport Express is connected by Ethernet to my Charter cable modem.
I've got a 30/4 service from charter. My other wireless devices all seem to be working fine.
I have a laptop connected to the Telo via Ethernet to the Home Network Port.
And I can access setup.ooma.com. I think what I'm looking for is some logs or something that
will help me isolate the error that is causing the system to fail.
I'm also wondering why it isn't recovering. I have been doing a power off/on to restart.
Thanks for any help or advice!