Ooma Forums

Hi, when I use my company voip phone to call my home OOMa, it is ringing, but it can't connect and communication with it. Could you help to find the solution to solve this issue? Thanks.

Does Ooma work okay otherwise?
What happens when you pick up Ooma when calling from office?
What happens when you call office using Ooma?

I need to correct some information.

1. I have tried to call OOMa using my office VOIP phone, it said this call can't be done something, I forgot detail inforation. I will try it tomorrow and let you know it.
2. I have tried to use my cell phone grooip through google voice to call my OOMa, it rings, but it has no voice.


>Does Ooma work okay otherwise?

OOMa works with normal phone without any issue.

>What happens when you pick up Ooma when calling from office?

my wife uses grooip with google voice call OOMa, I pick up it, I can't hear any voice from her.

>What happens when you call office using Ooma?

I don't have my google voice number, so I can't try it.

What is grooip?

it is typo, grooVe IP which is a application for Andriod.

For testing, use a regular phone or cell phone, call into wife's google voice account and then dial out to your Ooma from there to check out quality.

Thanks, I will try it.