Ooma Forums

How long does it usually take for outgoing international call charges to be reflected on the prepaid balance?

It should be "instantaneous" (or close to it). Are you seeing a delay?

Dennis P wrote:It should be "instantaneous" (or close to it). Are you seeing a delay?

I made an international call yesterday, at around 4pm eastern and there was no change in my balance or log of the call at 11:30pm (the last time I checked).

Several days later and still no indication in the account section of the lounge of the international call that was placed and no deduction of funds from the prepaid funds.