Ooma Forums

I'm a brand new user and while I'm waiting for my number to be ported I have my old phone number being forwarded to my temporary OOMA number. When someone calls my original phone number it's being forwarded without issue, however the features such as black list and multi ring don't work unless the call is made directly to my temporary number. Is this something I'll just have to live with until my number is ported or is there a work around?

Unfortunately, I don't think there's a work-around for that issue, at least with respect to the blacklists. I recall when I was waiting for my port that multiring didn't work on my forward number, but I figured it was due to that and sure enough the issue went away when my port was complete.

I have the same setup and the blacklist does not work on the forwarded landline number. A CSR told me that it would not, but will work when it is ported. I do not use the multi ring so I can't help your there.

Thanks for the info.

None of the ooma premier features work with a forwarded number or an integrated landline currently. There is an update coming that should address this.