Re: DirecTV w/ DSL - getting caller ID
Posted: Tue Jul 07, 2009 7:22 am
Hay Southsand, I'm still waiting for my "Welcome to ooma"!!
Discussion Forums on Ooma VoIP phone services. Ooma Telo Home Phone Services and Ooma Office Small Business Phones
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My expectation is that with the scout delivering the dial tone, inbound caller ID will work (perhaps needing the red button reset mentioned earlier), but outbound calls from the HR22 may still be a problem. Outbound calls will likely be more successful if you can deliver the dial tone from the hub's phone port instead of a scout.bc3tech wrote: I'll be plugging my DVR in to a Scout tonight, will update on what happens.
yeah i'll try that as well. my plan is to use a splitter to go to my current cordless, and to the wall jack. then have my DVR pick up from the wall jack.Groundhound wrote:My expectation is that with the scout delivering the dial tone, inbound caller ID will work (perhaps needing the red button reset mentioned earlier), but outbound calls from the HR22 may still be a problem. Outbound calls will likely be more successful if you can deliver the dial tone from the hub's phone port instead of a scout.bc3tech wrote: I'll be plugging my DVR in to a Scout tonight, will update on what happens.
Groundhound wrote:The diagram in question is at the bottom of page 38, and shows a DVR and a Scout connected to the same wall jack via a "standard duplex splitter". This diagram is indeed an error.
Edit: If the splitter was a line1-line2 splitter, it could still function as depicted in the diagram.
I still don't think there is any error in the diagram or words that describe hooking up a DVR or alarm system. If you want those to function correctly with no issues, you need to keep and hook them up through a landline (as in PSTN, POTS supplied by AT&T, Verizon or Quest). That is ooma's foolproof solution. Many here have found ways to work around any issues that arise and allow these devices to work through ooma including getting dial tone to all the jacks in your house and thereby not needing the scout to use other phones.bc3tech wrote:yeah - so would be nice to get an Ooma rep in here to recognize the error on their diagram and hopefully update to save future users the same confusion. I'll be plugging my DVR in to a Scout tonight, will update on what happens.Groundhound wrote:Yes. Line1 would receive dial tone from the phone port on the hub, while line2 would carry HPNA from the wall port on the hub to the wall port on the scout. The DVR in this case would be connected to line1.
My bad. I think your first post was when I was on vacation and not doing much with the forum. So a warm and fuzzy "Welcome to ooma" from the resident raccoon. And thanks for many thoughtful posts that add to the value of the forum.Aveamantium wrote:Hay Southsand, I'm still waiting for my "Welcome to ooma"!!
Glad to be part of the group!southsound wrote:And thanks for many thoughtful posts that add to the value of the forum.Aveamantium wrote:Hay Southsand, I'm still waiting for my "Welcome to ooma"!!
this didn't work. the second i "backfed" my ooma into the home wiring, my DSL connection went down. At this point I'm not too comfortable in changing my home wiring, so I'm off to grab my Scout and use it to get my caller id.bc3tech wrote:yeah i'll try that as well. my plan is to use a splitter to go to my current cordless, and to the wall jack. then have my DVR pick up from the wall jack.Groundhound wrote:My expectation is that with the scout delivering the dial tone, inbound caller ID will work (perhaps needing the red button reset mentioned earlier), but outbound calls from the HR22 may still be a problem. Outbound calls will likely be more successful if you can deliver the dial tone from the hub's phone port instead of a scout.bc3tech wrote: I'll be plugging my DVR in to a Scout tonight, will update on what happens.
Groundhound has it working on his hub, so there's no reason that I can think of that it wouldn't work on the Telo if connected the same way.bc3tech wrote:Since a scout is essentially required in this application, it means that the next-gen Telo that should be coming out in the next couple of months will essentially take Caller ID on your TV off the table:
http://forums.ooma.com/viewtopic.php?p=13723#p13723
Groundhound wrote: Caller ID
I have a DirecTv HR22 connected to the line1 circuit in my house, which in turn is fed from the phone port on my hub. The only reason I have it connected at all is for the caller ID feature of the HR22. If you do a bit of searching regarding this feature and the HR22, you will find that it is a common problem regardless of the phone company. Occasionally the HR22 stops displaying caller ID and the only fix is a red button reset, after which it begins to work again. I found this to be true before and after ooma. So if your HR22 is connected to your hub's phone port, a reset of the HR22 may be all that's needed.