HD2 Handset freezes at "Connecting..."

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stela777
Posts:2
Joined:Mon Jan 02, 2017 9:44 am
Re: HD2 Handset freezes at "Connecting..."

Post by stela777 » Mon Jan 02, 2017 9:47 am

Tom B wrote:upgraded
Hello Tom, same issue here. My Ooma phone HD2 is stuck at "Connecting". Could you please you push the upgrade? Thank you
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Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: HD2 Handset freezes at "Connecting..."

Post by Tom » Tue Jan 03, 2017 2:57 pm

Your telo already has the latest software. I rebooted it.
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stela777
Posts:2
Joined:Mon Jan 02, 2017 9:44 am

Re: HD2 Handset freezes at "Connecting..."

Post by stela777 » Tue Jan 03, 2017 5:31 pm

Thank you so much. After the reboot, my ooma hd2 phone is working fine.
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Mariló
Posts:2
Joined:Wed Nov 13, 2019 9:39 am

Re: HD2 Handset freezes at "Connecting..."

Post by Mariló » Wed Nov 13, 2019 10:13 am

It 2 new handsets HD2 with one I had no problem, the other one I can register but stuck on need an update and trying to connect to base, can you se d an update, please Tom.
Thank you very much
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Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: HD2 Handset freezes at "Connecting..."

Post by Tom » Fri Nov 15, 2019 11:28 am

Your forum email address doesn't match the one on your Ooma account so I can't look it up.
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