HD2 Handset freezes at "Connecting..."

[xenovox]

I just bought a Telo and a HD2 Handset. Now after successfully register the handset, it freezed with message "Connecting..." on the screen. So I have tried everything I can find online:

*Rebooted the Telo and handset (by pressing the hang button)
*Logged into the Telo setting and removed the handset in the DECT section and re-registered the set again.
*Checked the firmware which is the newest.

Of course none of them worked...

The Telo recognizes the set and the set shows a full bar of the signal. However somehow the set is stuck at the connecting phase I am guessing. Any other solutions???

[Tom]

viewtopic.php?f=2&t=19650

your telo was upgraded via the support channel

[daninsc]

I'm having the same issue now, please help!

[Tom]

was upgraded via the support channel

[wrhyyz]

Same problem, Merry Christmas!!

26 December .. problem fixed, Ooma must have pushed the new firmware to my unit overnight.
Thanks!

[skiggs]

My new HD2 handset is doing the same thing... help.

[alevitan]

please help me too - techs on the phone can't figure this out!

[Tom]

skiggs, upgraded your telo1.

alevitan, your telo1 was already upgraded and experienced the issue referenced here: viewtopic.php?f=5&t=19758

[boilerwolverine]

I am having the same issue. Hangs at, "Connecting...."

[Tom]

upgraded