call log is short-

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Joined:Fri Jan 30, 2015 8:51 am
call log is short-

Post by engraver1 » Fri Dec 04, 2015 9:27 pm

I've been getting calls nightly from what I think is a robot caller. Caller ID shows a city/state, which is usually google or someone wanting to loan me money....anyway, so I log on tonight to see if the number is repeating, and the last call on my call log was a missed call Dec. 2 at 9:42 am. It's now December 4, 10:25 pm. My dashboard shows messages left that are current... so where's the last 2-1/2 days worth of calls?

Joined:Tue Jan 27, 2009 12:49 pm

Re: call log is short-

Post by murphy » Sat Dec 05, 2015 3:22 am

Call logs are generated in the Telo and then transmitted to the Ooma server. Power cycling the Telo should get them working again but will not recover the missing calls.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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