Important Service Update for Ooma Hub Owners

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allo
Posts:266
Joined:Sun Oct 04, 2009 5:58 am
Location:FL
Re: Important Service Update for Ooma Hub Owners

Post by allo » Tue Nov 29, 2016 5:05 pm

If you live in a house with Telco wiring: It's still good and works for E911, unless someone disconnected the wire in the outside box (telco don't disconnect it when you cancel the service)... Any cell phone active or inactive also works.
Really there is no need to go overboard spending extra because someone said so.

.

#Redial
Posts:4
Joined:Thu Sep 22, 2016 6:29 am

Re: Important Service Update for Ooma Hub Owners

Post by #Redial » Thu Dec 01, 2016 7:04 am

I mised the special offer from Ooma to receive the latest Ooma Telo device for just $79.99 with free shipping. Plus, Ooma will continue to waive the taxes and fees for the lifetime of my Telo device.

Any update to when this offer will be available again?

oomamaniacal
Posts:1484
Joined:Wed Jun 04, 2014 12:58 am

Re: Important Service Update for Ooma Hub Owners

Post by oomamaniacal » Thu Dec 01, 2016 10:24 pm

Call Sales Dept. and ask.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions

ccdugga
Posts:3
Joined:Tue Nov 15, 2016 3:58 am

Re: Important Service Update for Ooma Hub Owners

Post by ccdugga » Fri Dec 02, 2016 10:35 am

Tom B wrote:ccdugga, unclear what happened but expedited your order. It's shipping today overnight.
Thank you. Received it the next day and had it set up by Wednesday. So far, so good . . .

#Redial
Posts:4
Joined:Thu Sep 22, 2016 6:29 am

Re: Important Service Update for Ooma Hub Owners

Post by #Redial » Fri Dec 02, 2016 7:53 pm

Afte reading over 30 pages and 1000's of posts:

There is a major shipping delay for most users who accepted the hub2telo offer.
I'll wait until next year once an other offer of the same or better value is offered.

Thank you Tom B for the fast and to the point answers.

Thanks @allo for the heads up

snuz
Posts:1
Joined:Mon Dec 05, 2016 8:57 am

Re: Important Service Update for Ooma Hub Owners

Post by snuz » Mon Dec 05, 2016 8:59 am

Placed upgrade order on 11/26. How do I find out if this has shipped? Chatted with Customer Service last week and was told it process but no shipping notice has arrived.

Tom
Ooma Moderator
Posts:4371
Joined:Sat Sep 05, 2009 8:07 am

Re: Important Service Update for Ooma Hub Owners

Post by Tom » Mon Dec 05, 2016 12:27 pm

emailed you the tracking number, expected delivery 12/7

oomaloompa
Posts:2
Joined:Mon Nov 21, 2016 7:27 am

Re: Important Service Update for Ooma Hub Owners

Post by oomaloompa » Tue Dec 06, 2016 6:23 am

I received my Telo (thanks for your help, Tom).

Now that I have the new hardware, I am wondering if anyone in the past couple weeks/months is unhappy with their decision to migrate to the telo. I'm not so much concerned about any setup issues that can, presumably, be fixed with some effort. I am more interested in quality of calls and/or dropped calls versus the core.

It's difficult for me to unplug something permanently if its been working so well for us.

Thanks

allo
Posts:266
Joined:Sun Oct 04, 2009 5:58 am
Location:FL

Re: Important Service Update for Ooma Hub Owners

Post by allo » Tue Dec 06, 2016 10:57 pm

You paid the money and you can't return or sell it... you should have asked before ordering... it is too late now, don't you think?

.

Rassi
Posts:6
Joined:Wed Feb 24, 2010 4:56 pm

Re: Important Service Update for Ooma Hub Owners

Post by Rassi » Mon Dec 12, 2016 6:02 am

Any way we can get in on the 1-day sale on Amazon for the Telo? It's $57 today only with 10% off coupon...

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