New forum issues

[andyross]

The new forum format is acting weird. Normally, my login would be 'permanent' and I just went to the forums and saw all the new messages. Now, it doesn't seem to quite stay logged in, and I have to keep doing a refresh on my browser to actually see new posts. This is with Firefox 67.

[shaner]

I'm having same issue. Some posts I cannot reply to as I get logged out before being able to reply. I'm using Firefox 67.0.2 (64-bit).

Shaner

[lmacmil]

I do not stay on the forum long enough to get logged off by the software, but a week or two ago I could not reply to anything. As soon as I hit submit my reply would be erased and there would be a cryptic error message at the top of the screen. This went on for over a week. Fortunately, I have very issue issues with my Ooma so I don't need to visit the forum too often.

[NdnaJnz]

I just received a "Topic reply notification" email for "Ooma updates, when and how are they done..." and when I logged in, the latest post shows it's from Feb 5, 2019.

Jeff
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[andyross]

I'll see if this is a full fix, but I tried deleting the ooma.com cookies from Firefox. Seems to be a bit more stable. I'll find out tomorrow if it holds.

[NdnaJnz]

Good idea to clear cookies from sessions on older version of Ooma Forum. It's not clear if Ooma uses a separate cookie for the Forum or not; since the Forum is a separate login, it should have its own cookie. I cleared it too quickly to see if that was the case. I'll check again after logging in next time.

Jeff
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[andyross]

It does seem to have semi-helped. It now stays logged in. But, when I first went to the site today, I had to do a refresh to see what forums had new messages. I also still sometimes had to do a refresh after going into a forum to see all the new messages.

And what is up with the Spam now??

[andyross]

Is there ANYONE from Ooma monitoring these forums? Ever since this horrible change, there is daily SPAM posts. Not just new threads, but replies to threads are now full of SPAM.

[andyross]

I don't know if it's just something about my system, but the web site seems to be working a bit more normally now. I no longer need to constantly refresh every page.