Flashing Red Color

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Schulz2380
Posts:1
Joined:Fri Oct 18, 2019 8:44 pm
Flashing Red Color

Post by Schulz2380 » Fri Oct 18, 2019 8:49 pm

Hello my Ooma after 4 years is only Flashing Red now.

Every so often theirs a click or two.

I can login to the base unit from "Home port" but have not been able to get a quick response from the UI.

Is it dead.....

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Flashing Red Color

Post by Tom » Sat Oct 19, 2019 10:27 am

Did you make any changes to your network?
Logs show the telo was last in service on 10/16 around 9:10 pm.
Since then it's had trouble re-establishing a solid connection.

Try powering down your entire network and then power it back up starting with the modem.

703-437-8694
Posts:1
Joined:Tue Jan 07, 2020 8:56 pm

Re: Flashing Red Color

Post by 703-437-8694 » Tue Jan 07, 2020 9:03 pm

What was the resolution to this issue.
I also ran into it tonight, got on chat and went through the same instructions as the original poster did, and still nothing.
Power cycled the unit 3 times.
My last service for my unit was also 2016. I believe I bought it in 2015.
Are these "old"units being targeted for replacement by Ooma?

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