OOMA - Nest account linking problem

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tm2019
Posts:5
Joined:Sat Nov 02, 2019 5:47 pm
OOMA - Nest account linking problem

Post by tm2019 » Sat Nov 02, 2019 5:53 pm

When I try to link my accounts, I get an error msg in red on the Nest page I've been directed to by OOMA. However, I don't have a Nest thermostat, just three Nest Protects that I'd like to be able to get alerts from. Will the linking work with just Protects, or is it necessary to have a Nest thermostat as well? I'm sure I've got the ID and PW correct for my Nest account (it predates the Google purchase of the company). Thanks.

andyross
Posts:74
Joined:Mon Apr 16, 2018 6:35 am

Re: OOMA - Nest account linking problem

Post by andyross » Sun Nov 03, 2019 7:38 am

Google bought Nest and has now merged everything into Google accounts. You may need to use a different login.

tm2019
Posts:5
Joined:Sat Nov 02, 2019 5:47 pm

Re: OOMA - Nest account linking problem

Post by tm2019 » Sat Dec 14, 2019 8:57 am

Nope, OOMA support told me that Google disabled the ability of Protects to link to OOMA (or anyone) as of 8/31/19. So no more linking Nest Protects to OOMA. Typical Google - their way or the highway!

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