Blue to Red every few days

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
Bob B.
Posts:1
Joined:Wed Jul 22, 2020 7:20 am
Blue to Red every few days

Post by Bob B. » Wed Jul 22, 2020 7:35 am

I installed a new Telo Air. Wireless connection to Comcast Gateway (modem/router). Installation was successful. Blue light, calls working fine. But every few days I find a blinking red light and no phone line. Sometimes if I wait long enough it will go back to blue - otherwise a reboot will work (takes about 5 min). I changed the Telo to have a static IP address, but that didn't seem to solve the problem.
Help, please!! Otherwise I can't depend on the phone working.

augulpe1
Posts:1
Joined:Thu Jun 07, 2018 1:49 pm

Re: Blue to Red every few days

Post by augulpe1 » Thu Jul 23, 2020 7:08 am

I have the same problem for the last several months. Except that this happens 2 or 3 times per day - randomly. I cannot detect a pattern. After 1-2 minutes, the Telo Air is blue and on-line working properly.

doni
Posts:2
Joined:Tue Aug 25, 2020 10:46 am

Re: Blue to Red every few days

Post by doni » Wed Aug 26, 2020 8:47 am

I resolved this same issue by performing the following:

Router/AP: Changed 2.4 GHz channel bandwidth from Auto to 40 Hz

Post Reply