new password won't show me My Account

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gigatraum
Posts:2
Joined:Wed Apr 22, 2015 5:23 am
new password won't show me My Account

Post by gigatraum » Fri Aug 28, 2020 9:14 am

I forgot my password and requested a new one. I got an email with a new password which I used to log on. The login takes me directly to forums, and has no links to My Account. I've been using Ooma since 20012 and have never had any issues. Has anyone ever heard of this? How to fix?

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: new password won't show me My Account

Post by murphy » Fri Aug 28, 2020 9:30 am

Forum login and my.ooma login are completely independent.

Go to

https://my.ooma.com/login

and click on the password reset button.

Your user ID is your 10 digit telephone number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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