callers getting message phone has been disconnected

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provlima
Posts:28
Joined:Wed Sep 12, 2012 4:26 am
callers getting message phone has been disconnected

Post by provlima » Mon Sep 21, 2020 11:26 am

My doctor calls me and keeps getting this number has been disconnected
The number she is calling from is not on my blocked list
What could be wrong?
Thanks for your help

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: callers getting message phone has been disconnected

Post by murphy » Mon Sep 21, 2020 11:39 am

Did you transfer your number from the same phone company that the doctor uses?
If so, that phone company processed the transfer incorrectly. Ask the doctor to call the phone company and report they can't reach a known working number. You can't do it because you are no longer a customer so they will ignore you.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

larryk
Posts:67
Joined:Sat Sep 24, 2016 9:48 am

Re: callers getting message phone has been disconnected

Post by larryk » Tue Sep 22, 2020 7:57 am

How do you have your blocked calls set up?
Just because you didn't block it doesn't mean that it isn't blocked...
Add your Dr to your contacts and have him try calling you and see if it comes through.

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