Auto Calling

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Doorpro
Posts:9
Joined:Thu Jun 29, 2017 10:13 am
Auto Calling

Post by Doorpro » Fri Sep 25, 2020 11:20 am

Hi all,

I have just noticed through checking my dashboard that my Ooma is calling a fax number on it's own. Sometimes when I can see the phone it will light up without me touching it and when i do pick up the receiver I get the fax tone and this is happening about a dozen times a day. I looked into my setup about faxing and noticed that "Enable Premiere Fax" was enabled so I unchecked that but it is still calling the same number which is 800-531-5602 and this may be something to do with Ooma but it's calling every few hours.

regards,
Doug.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Auto Calling

Post by murphy » Fri Sep 25, 2020 11:33 am

That appears to be a Direct TV number. Do you have a Direct TV box?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Doorpro
Posts:9
Joined:Thu Jun 29, 2017 10:13 am

Re: Auto Calling

Post by Doorpro » Fri Sep 25, 2020 12:19 pm

Yes I do but never call it and this is a fax number. I wonder why Ooma is contacting Directv. Some sort of tryst :D

Doorpro
Posts:9
Joined:Thu Jun 29, 2017 10:13 am

Re: Auto Calling

Post by Doorpro » Fri Sep 25, 2020 12:21 pm

Sorry, I couldn't help myself. Any ideas how to stop Ooma calling that particular number?

Thank you, Doug.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Auto Calling

Post by murphy » Fri Sep 25, 2020 1:24 pm

Unplug the phone line from your Direct TV box. Ooma has no capability to place calls on its own.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Doorpro
Posts:9
Joined:Thu Jun 29, 2017 10:13 am

Re: Auto Calling

Post by Doorpro » Fri Sep 25, 2020 4:11 pm

Thank you.

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focuspuller
Posts:175
Joined:Fri Sep 04, 2009 2:45 pm
Location:Third Planet From The Sun

Re: Auto Calling

Post by focuspuller » Fri Sep 25, 2020 7:59 pm

That is not a fax tone...it's a dial up modem tone. Fax is more raspy.

And I do remember how the dial up modem tone sounded..I had dial up with my first Epson Computer....real fast at 150 baud.
One if by Land
Two if by Sea
Three if by Limo

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