Forum register links broken

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parrothead61
Posts:9
Joined:Wed Dec 09, 2020 6:21 am
Forum register links broken

Post by parrothead61 » Fri Dec 11, 2020 4:45 am

I had trouble registering to the forums so I thought I'd post this as a help to others reading the forums but not able to join and post.

The register buttons/links at https://forums.ooma.com/ (visible if you are not logged in) point to a host that is not in DNS:

https://go.ooma.com/login

Until this is resolved, new members cannot easily join the forum.

I was finally able to find this link through Google (sorry for the formatting):

ucp.php?mode=register

This link _does_ allow you to register and create a new forum account.

Pat

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Forum register links broken

Post by murphy » Fri Dec 11, 2020 6:15 am

It's just your DNS server that is not up to date.

C:\nslookup forums.ooma.com
Server: UnKnown
Address: 2601:44:8600:e9a:6238:e0ff:fead:d7df

Non-authorative answer:
Name: forums.ooma.com
Address: 23.253.145.244

That was provided by the Comcast DNS server.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
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parrothead61
Posts:9
Joined:Wed Dec 09, 2020 6:21 am

Re: Forum register links broken

Post by parrothead61 » Fri Dec 11, 2020 7:19 am

Nope, it's not. If forums.ooma.com didn't resolve, I wouldn't be able to post here at all. ;)

The problem is the link for registering as a new user points to go.ooma.com, and that host doesn't resolve, at least not by my host PC or any of the free nslookup servers I tried.

Pat

User avatar
focuspuller
Posts:175
Joined:Fri Sep 04, 2009 2:45 pm
Location:Third Planet From The Sun

Re: Forum register links broken

Post by focuspuller » Fri Dec 11, 2020 2:11 pm

I get this error....Hmm. We’re having trouble finding that site.

We can’t connect to the server at go.ooma.com.
One if by Land
Two if by Sea
Three if by Limo

LouFromDetroit1
Posts:2
Joined:Mon Dec 28, 2020 9:27 am

Re: Forum register links broken

Post by LouFromDetroit1 » Mon Dec 28, 2020 9:30 am

Thanks so much for the link. This worked

ucp.php?mode=register

Very concerned OOMA is not fixing this issue. I think I know why. Test your internet speed with OOMA behind router vs in front of router.

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