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Forum register links broken

Posted: Fri Dec 11, 2020 4:45 am
by parrothead61
I had trouble registering to the forums so I thought I'd post this as a help to others reading the forums but not able to join and post.

The register buttons/links at https://forums.ooma.com/ (visible if you are not logged in) point to a host that is not in DNS:

https://go.ooma.com/login

Until this is resolved, new members cannot easily join the forum.

I was finally able to find this link through Google (sorry for the formatting):

ucp.php?mode=register

This link _does_ allow you to register and create a new forum account.

Pat

Re: Forum register links broken

Posted: Fri Dec 11, 2020 6:15 am
by murphy
It's just your DNS server that is not up to date.

C:\nslookup forums.ooma.com
Server: UnKnown
Address: 2601:44:8600:e9a:6238:e0ff:fead:d7df

Non-authorative answer:
Name: forums.ooma.com
Address: 23.253.145.244

That was provided by the Comcast DNS server.

Re: Forum register links broken

Posted: Fri Dec 11, 2020 7:19 am
by parrothead61
Nope, it's not. If forums.ooma.com didn't resolve, I wouldn't be able to post here at all. ;)

The problem is the link for registering as a new user points to go.ooma.com, and that host doesn't resolve, at least not by my host PC or any of the free nslookup servers I tried.

Pat

Re: Forum register links broken

Posted: Fri Dec 11, 2020 2:11 pm
by focuspuller
I get this error....Hmm. We’re having trouble finding that site.

We can’t connect to the server at go.ooma.com.

Re: Forum register links broken

Posted: Mon Dec 28, 2020 9:30 am
by LouFromDetroit1
Thanks so much for the link. This worked

ucp.php?mode=register

Very concerned OOMA is not fixing this issue. I think I know why. Test your internet speed with OOMA behind router vs in front of router.