Help files could be more helpful

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Joined:Sat Feb 20, 2021 9:26 am
Help files could be more helpful

Post by 15054739342 » Sat Feb 20, 2021 9:52 am

Unfortunately, when seeking support among the webpages provided, I have found the directions to be a little less helpful than I would expect. For example, there is a page about the Contact List.
It states "logging into your My Ooma account and visiting the Contacts tab (contacts tab).", but one has to FIRST, click on Phone, and then on Contacts.

On multiple occasions, I have found I need to search through the My Ooma menus to find a "tab".
I thank you for all the help that is available online, but I would hope you might keep it better up to date, so it matches the screens presented.

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