Ooma Slows Internet

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
FreePhone
Posts:134
Joined:Thu May 13, 2010 4:25 pm
Ooma Slows Internet

Post by FreePhone » Thu Mar 04, 2021 5:24 pm

I have an old first generation Ooma, it's installed between my cable modem and router. I have Spectrum 100Mbps service and never get more than 94Mbps, even when my phone or laptop is right next to the router. When I connect my laptop directly into the modem I get a bit more than 100Mbps. But the bigger issue is when I use the phone via Ooma and try to use my laptop at the same time, pages take forever to load. So Ooma is slowing down my internet service drastically, when it's used. Any suggestions on how to fix this? I've not upgraded to a Telo because this first generation Ooma has no tax fees at all.

User avatar
focuspuller
Posts:175
Joined:Fri Sep 04, 2009 2:45 pm
Location:Third Planet From The Sun

Re: Ooma Slows Internet

Post by focuspuller » Thu Mar 04, 2021 6:08 pm

plug the router into the modem and OOMA into the router
One if by Land
Two if by Sea
Three if by Limo

FreePhone
Posts:134
Joined:Thu May 13, 2010 4:25 pm

Re: Ooma Slows Internet

Post by FreePhone » Thu Mar 04, 2021 9:18 pm

That's how I originally had it setup many years ago when I first got the Ooma and the audio quality was terrible, it even lagged. But then again my internet speeds were slow compared to todays standards, so I might try that. But it still doesn't explain why the Ooma is making my 100Mbps download speed dropped to a crawl.

murphy
Posts:7509
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Ooma Slows Internet

Post by murphy » Fri Mar 05, 2021 2:46 am

Every device connected to your 100 Mbps internet doesn't get full speed. If two devices are connected and they share equally they each get 50.

I have two Telos and they have always been behind my router since 2009.

My home network is a 1 Gbps network so there is no way I would ever insert a 100Mbps bottleneck in it.

Put the Telo behind your router and don't connect anything to its Home jack.
If you don't have enough ports on your router, buy a switch to expand it.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

FreePhone
Posts:134
Joined:Thu May 13, 2010 4:25 pm

Re: Ooma Slows Internet

Post by FreePhone » Fri Mar 05, 2021 11:56 pm

I understood that every device doesn't get full speed, but my internet has enough bandwidth that my computer (while on the phone), shouldn't drop down to a crawl. And as I already said, I initially had the Ooma behind the router and the call quality was terrible. There is no way the internet to my computer is getting close to 50Mbps because it seems more like way less than 1Mbps. Pages literally take forever to load while I'm on the phone.

murphy
Posts:7509
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Ooma Slows Internet

Post by murphy » Sat Mar 06, 2021 3:43 am

Did you program the Telo to know what your internet speed is?
It doesn't figure it out for itself.
It's on the web server built into the Telo.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Post Reply