Invalid Username or Password during Registration
Posted: Fri May 21, 2021 2:38 pm
When you try to go to forums.ooma.com to register with your username and password from my.ooma.com. The two sites have different syntax checks apparently. My Ooma will allow certain special characters in a password, whereas forums.ooma.com will not.
For anyone struggling to create a forum account, the easiest to to change your my.ooma.com password to only have numbers and letters. Then create the forum account. Finally, go back to my.ooma.com and setup a more secure password.
@Forum Admins, it would be nice if the forum matched the syntax check from my.ooma.com. Thanks.
TL:DR; My Ooma and Ooma Forum have different password syntax checks.
For anyone struggling to create a forum account, the easiest to to change your my.ooma.com password to only have numbers and letters. Then create the forum account. Finally, go back to my.ooma.com and setup a more secure password.
@Forum Admins, it would be nice if the forum matched the syntax check from my.ooma.com. Thanks.
TL:DR; My Ooma and Ooma Forum have different password syntax checks.