Line #2 stuck forwarding/Ring Home Phone--can't disable
Good morning,
I have two lines as part of my Ooma account, one setup to ring an Ooma Telo (line 1), and one setup to ring a Linx and a few HD3 handsets (line 2).
My problem is that for whatever reason, when I log into the “My Ooma” website using the information for line 2, I am unable to disable call forwarding/”Ring Home Phone”. I’ll uncheck the box and click save, however if I leave the page and return, it not actually disabled.
What this means is that all calls to my line #2 are stuck forwarding to line #1. Any tips on how to get this straightened out?
Thanks!
I have two lines as part of my Ooma account, one setup to ring an Ooma Telo (line 1), and one setup to ring a Linx and a few HD3 handsets (line 2).
My problem is that for whatever reason, when I log into the “My Ooma” website using the information for line 2, I am unable to disable call forwarding/”Ring Home Phone”. I’ll uncheck the box and click save, however if I leave the page and return, it not actually disabled.
What this means is that all calls to my line #2 are stuck forwarding to line #1. Any tips on how to get this straightened out?
Thanks!