TERRIBLE customer service
Posted: Mon May 01, 2023 3:32 pm
Seriously. The live chat is useless. When you call in you are put on hold indefinitely - no idea of how long you will be on hold - no option to call back. I have had Ooma forever, but the customer service is enough to make me what to throw it over and do something else.
So my problem, which I cannot get anyone live to address, is that suddenly my transcription service is no longer on. I have premier with transcription, which I need, being deaf. Several weeks now I get nothing, along with zero customer service. If anyone here is listening, would sure appreciate some help.
Thanks in advance.
Juanita
So my problem, which I cannot get anyone live to address, is that suddenly my transcription service is no longer on. I have premier with transcription, which I need, being deaf. Several weeks now I get nothing, along with zero customer service. If anyone here is listening, would sure appreciate some help.
Thanks in advance.
Juanita