Ooma Forums

A couple of questions for a newbie..

1. Where are voice mails stored, on the ooma box, or on a ooma server???

2. If I loose internet connection, and someone tries to leave an email, can they?? and will I be able to retreive it?

3. Do I loose my saved voice mails if I loose power?

Voicemail is stored on the server, not in the box.
If you do not have power you will still receive voicemail and will not lose any.

Wayne

OK, I tried unplugging the ooma, leaving a message the voice lady says leave a message... I talk loud, and then she says..."I can't hear you"... any clue???

Were you calling from a phone connected to Ooma as you unplugged the Hub?

Nope, I tried it from both by land line and cell phone... same thing.... Just a bit confused... any suggestions...

lubitcr wrote:OK, I tried unplugging the ooma, leaving a message the voice lady says leave a message... I talk loud, and then she says..."I can't hear you"... any clue???

You hurt her ears? IE. overdriving it?

lubitcr wrote:Nope, I tried it from both by land line and cell phone... same thing.... Just a bit confused... any suggestions...

Talk softer and see what happens. I'm curious as well.

I think this is a problem that has been around for a while. I haven't tested it lately, but when I tried this months ago, it did exactly the same thing.

Do you mind me emailing you with my phone number see if you get the same message?? I tried softer, I even tried another language... (just kidding)

I just want to say one thing.. You guys (gals) are the greatest, for at least responding in a civil manner. It is seldom you get some people who care without being rude. I like the sense of humor also...

thanks.... just seeing how my new toy works, before I port over my landline phone..