LOUSY TECH SUPPORT
As a new customer, I have tried, and been disconnected from tech support 6 times. I am trying to port a number. I am at the point of returning this POS and forgetting about it since the tech support is so LOUSY.
-
- Posts:12
- Joined:Tue Dec 30, 2008 8:30 pm
Re: LOUSY TECH SUPPORT
you could post your issue and see if someone on the forum could help...
Re: LOUSY TECH SUPPORT
I am trying to port a number. Vonage did this with a form on their website. Then, again, they are professionals
Re: LOUSY TECH SUPPORT
AND, they charge 25 bucks a month, versus FREE....
Re: LOUSY TECH SUPPORT
Don't get discouraged. Ooma is a great system. They've already admitted to dropping the ball on not having enough people on staff for support during the holidays. See if AT&T would ever admit that. Keep trying. Once up, the service works just fine. They've just been overwhelmed with new customers and a large amount of support.