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Power outage, call forward not working.
Posted: Fri Jan 29, 2010 12:25 pm
by ianlin
I am a premier subscriber. I have my ooma setup to ring my cell phone if internet is down. We had a power outage today. Incoming calls went to voice mail, my cell phone did not ring at all.
Re: Power outage, call forward not working.
Posted: Fri Jan 29, 2010 1:44 pm
by murphy
ianlin wrote:I am a premier subscriber. I have my ooma setup to ring my cell phone if internet is down. We had a power outage today. Incoming calls went to voice mail, my cell phone did not ring at all.
Do you have blacklisting turned on?
It has been reported that forwarding on internet outage does not work if blacklisting is not enabled?
Re: Power outage, call forward not working.
Posted: Fri Jan 29, 2010 2:11 pm
by stubeeef
OK, so I have both blacklists enabled and might experience outages with the pending storm here in Winson Salem.
I want to make sure that I get forwarding!
Re: Power outage, call forward not working.
Posted: Fri Jan 29, 2010 2:22 pm
by murphy
stubeeef wrote:OK, so I have both blacklists enabled and might experience outages with the pending storm here in Winson Salem.
I want to make sure that I get forwarding!
Give it a test. Turn off ooma, wait 5 minutes to be sure (it should only take 2 minutes), and place a call to your ooma number to see if it gets forwarded. I'll state the obvious, you can't use the phone that ooma is forwarded to to make the test call.
Re: Power outage, call forward not working.
Posted: Sun Jan 31, 2010 6:32 pm
by stubeeef
I unplugged my Ooma Telo, waited 5 minutes and called my home number from my wife's cell phone-it is supposed to forward to my cell phone.
It didn't work.
I have both blacklists enabled.
(a few minutes later...)
Just to make sure-I called one more time- at the 8 minute mark it Worked!!!!!
