I bought a new Ooma Hub and Scout combo. It's working fine for making and receiving calls (aside from some echo issues) however when I place the Ooma Hub between my cable modem and my router, it blocks virtually all incoming ports to my network. The solutions I have found involve logging in to http://setup.ooma.com or its IP address equivalent http://172.27.35.1. However neither one works. I've tested in Firefox 3.5/3.6 and Safari 4. I get an error that the site could not be found. However I can ping 172.27.35.1 so I know that it's there.
I have also tried connecting my PC directly to the HOME port of the Ooma and leaving my router completely out of the picture. The results are the same, so at least I know that it isn't my router which is blocking access.
Any suggestions for getting into the Ooma Hub configuration page? Thanks in advance.
Don FreihEitner Eitner
It's as if both the DHCP server and the web server on the Ooma Hub are not running.
Are you using a laptop that also has wireless enabled? If so, you must disable the wireless.FreihEitner wrote:Has anyone else experienced not being able to connect to http://172.27.35.1 through the HOME port on the Ooma Hub?
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I did this with my computer set to a manual address of 172.27.35.2, subnet mask of 255.255.0.0 (I also tried 255.255.255.0) and the gateway & DNS set at 172.27.35.1. I used the manual settings on my computer because DHCP still fails to get an address and manually assigns a 169.x.x.x self-assigned address.
The green link light on the HOME port on the Ooma Hub is lit, indicating there is a physical connection established.