Page 1 of 1

Blacklist by company name question

Posted: Tue Mar 09, 2010 4:58 pm
by goldielocksbear
Hiya all and forgive me if I am asking something that is in the manual but for the life of me I can't find an answer.

We have a specific company that has been harassing us for literally years. I have contacted donotcall.gov, the FCC, the owner of the company directly, various managers, repeatedly asked to be put on the do not call list when they call,... etc but they still call every other month between 6 and 9 pm. So I am hoping there is a way to block them...

The situation is that they call from various local numbers but their name always shows up as "Galaxie Lumber" on the caller ID despite what number they call from. Is there a way I can block by the name that shows up on caller ID "Galaxie Lumber" or do I have to list ever number they have called from thus far and hope the next time they call from the same number?

Thank you in advance for any help and with putting up with a new user!

Sincerely,
Anna

Re: Blacklist by company name question

Posted: Tue Mar 09, 2010 5:12 pm
by ntoy
Hello Anna,

Our Blacklist feature will block only on numbers. Perhaps an enhancement request...

Re: Blacklist by company name question

Posted: Tue Mar 09, 2010 10:33 pm
by goldielocksbear
Thank you so much for getting back to me so quickly! I will definitely ask for this as an enhancement.

Sincerely,
Anna