Ooma can publish an update for your number but they have no control over whether or not the database operators process the update and add it to their database.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
"But recently, it shows "Unknown" in one area and "Out of Area" in another". I would think that this change means that somehow, along the way, the paperwork got "messed up" and needs to be resubmitted.kaho wrote:For awhile my Id showed "Ooma Inc." Pretty much all my contacts knew who was calling-I become Mr. Ooma. But recently, it shows "Unknown"in one area and "Out of Area" in another. That has created some problems. Several times my calls were ignored because the person that I called thought it was from telemarketers . is there anyway Ooma can fix it?
E-mail Ooma Customer Support and complain until you get positive results.
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST