Dear "Sir or Madam," using the terms quite expansively,
Gutter language...
Well, I'm glad to hear that the thought police are alive and well over there in Atlanta. I believe the Supreme Court of your small little nation just ruled, in regards to your specific small-minded ideas about language and the US FCC, that your ideas are wrong.
Or you could get thyself to a local Uni and find out what "slightly more elevated" terms they use to describe Mr. Carlin's seven earthy words and their expressive nature.
Obviously, my post at this point is not about getting help with a "do not disturb" function on a distant OOMA hub operated by a senior, a situation that the first respondent here was bright enough to figure out off the bat; rather to draw attention to OOMA's ridiculously dismal customer support model, and its ridiculous, if somewhat humorous in the end, failures.
Because where I come from, we have country judges, and I can just imagine going in front of one of them and explaining this situation. Something like, "she was on the phone with them, and they told her to do what? Unplug the phone from the wall?!? I'd fucking curse too!" I can certainly imagine a few judges up in Kentucky, where the hub is located, responding like that.
Because the only thing that would possibly be of use here, is to have the arseholes who own and run OOMA, give up on the excuses and fix their Customer Service and take an interest in the experience of their customers; short, of course, of my firing off an email to David Pogue at the NYT, detailing a few of OOMA's customer service gaffes from this forum, or me picking up the phone and calling an attorney at Heller Ehrmann about a class action.
So, please, attempt to censor me. Because nothing gains attention on the internet, like censorship. And I'm looking for attention!
Finally, as an exercise of those free speech rights which you Statists claim to hold so dear, except when you hear them exercised:
Please friggin' frack and fich you up the derrière, sir or madam. NTM, y range aussi ta pere.