Page 4 of 5
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 3:32 pm
by mcowher
This is ridiculous that there are no updates on this issue either here or on Twitter. I've been a customer for less than 24 hours and I am not impressed. I called customer support and attempted to relay my concerns about a lack of an update. Mind you I wasn't complaining to her about the outage...I was complaining about the lack of communication. She just kept telling me there was no update. I said that management should at least post that!!
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 3:36 pm
by lbmofo
Welcome to the forum. I must say, what timing to activate.
But, the good news is that this "incoming call" outage is exception vs the norm. Last time ooma had an outage, it was April 2009 as far as I know.
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 3:53 pm
by srmodi
no service. after one ring phone cuts off. no phone call outside big outage
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 4:13 pm
by buyerbeware2000
OOma is no longer working for me too, can't receive incoming calls but can make outgoing calls. Even after rebooting Router/modem... and ooma hub. Call forwarding doesn't work either!!!
I hope they fix this outage soon before the outage news get out to other media hubs which will ruin OOma image!!!
I definitely don't want that to happen. Fix it hurry pls! The wife is growing frustrating with this service!!!!
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 4:39 pm
by jevonjackson
Calls ringing here in Seattle but when I answer the phone ther's nobody there. I tried calling from my cell and get a call cannot be completed mesage. hmmm.
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 5:14 pm
by bullworth
I can make calls - BUT - I can NOT receive calls! AT&T out of St. Louis. The phones connected to the Ooma ring but then go dead on answering. I've called from my office phone and I get an "error" message when calling the Ooma. This is not just a coast problem. Come on OOMA... it would be nice to have some notification.
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 5:50 pm
by jmb1273
I can make outgoing calls but cannot get incoming calls. Does someone from Ooma monitor this board, or does this need to be reported with a phone call?
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 5:51 pm
by lbmofo
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 5:52 pm
by murphy
jmb1273 wrote:I can make outgoing calls but cannot get incoming calls. Does someone from Ooma monitor this board, or does this need to be reported with a phone call?
They know all about it.
viewtopic.php?f=10&t=26
Re: Ooma is no longer working..
Posted: Tue Aug 17, 2010 6:43 pm
by rjh2677
I have the same problem which incoming call could not be answered. I don't know how soon the problem could be taken care.
I am in Pittsburgh, PA.