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Call screening not working

Posted: Mon Sep 20, 2010 6:59 am
by bimmerbill
Hello all, my call screening is not working. I have enabled it in my preference tab online. I even tried to shut it off, save, and turn it back on.

My phone will ring and a message will get left, but I can't hear the call.

I have ooma basic service.

Any ideas?
Thanks!

Re: Call screening not working

Posted: Mon Sep 20, 2010 7:08 am
by murphy
Call Screening is a Premier feature.

Re: Call screening not working

Posted: Mon Sep 20, 2010 3:27 pm
by bimmerbill
By call screening I mean that I can hear the caller as they leave a message.
I've had call screening for over a year and it just stopped working a few weeks ago.
Did they make it a premiere feature a few weeks ago?

Re: Call screening not working

Posted: Mon Sep 20, 2010 3:31 pm
by lbmofo
It has been that way for a long time. The feature working for you up until recently was probably a bug. A bug you probably didn't mind all that much.