2nd line/# rings but orignal number doesn't
Posted: Tue Sep 21, 2010 6:52 pm
How is it that our orignal number that we were receiving calls on before suddenly stopped? When calling it, you just get continuous rings, but if you call the second line, it will ring. However, when we call out, our original number shows on caller id. What do we do to get that back?
Other stuff that might help:
Our line share is getting dropped tomorrow and the porting should start, but the phone guy connected us to the dry loop last Friday and we've been making calls on the dry loop service no problem. We first had problems with calls coming in after that happened, but we figured out the machine was sending everyone straight to v-mail. After the phone guy came on Friday, we also chose the "2nd number" - is this part of the problem?
Other stuff that might help:
Our line share is getting dropped tomorrow and the porting should start, but the phone guy connected us to the dry loop last Friday and we've been making calls on the dry loop service no problem. We first had problems with calls coming in after that happened, but we figured out the machine was sending everyone straight to v-mail. After the phone guy came on Friday, we also chose the "2nd number" - is this part of the problem?