That's great because murphy is really the AG in Pennsylvania and would sue your butt if it was legal advice and you weren't one of those detestable attorneys with a real sheepskin, etc.superbengoshi wrote:Nothing contained herein is intended to be legal advice.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
The Telo's don't (or don't yet) have that auto-detect feature, thus there is a configuration page option to enable it.
I wouldn't necessarily think the CSR didn't know what they were doing when they enabled fax mode since they might have access to the old UI that you no longer have access to.
I am having the faxing issue as well. I am a new Ooma customer (Core), just got hooked up and ported in October.
I don't need to receive faxes but I DO need to SEND them.
*99 and ECM off. Power cycled.
I have been able to send one fax so far today. Every other time I try to send, one of three error occurs:
1. The fax dials the number and then Ooma cuts the call and resets the dial tone.
2. The fax dials, tries to connect, and then reports no connection established.
3. The fax dials, connects, and then the fax fails.
Arrrrrgh! Otherwise I am very happy with the product. But I NEED to send faxes.
Hellooooooo, Engineering???? Can someone there give us some kind of status update? Have you identified the problem? Is there an estimated lead time on restoration of service?
My Hub didn't have issues when I tested recently..... ?ntoy wrote:Hello cheapsk8,
We may have a beta fix for hubs. Can you try in 10 minutes or so?
Make sure to dial *99 + phone number to test outbound faxing.
Afterwards, please report your results or send me a personal message.