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Re: Outgoing caller ID shows "Uknown"

Posted: Thu Oct 28, 2010 7:50 am
by nn5i
southsound wrote:
nn5i wrote:I've seen unknown, but I've never seen uknown. ;)
The term is often used for the name of a person, place, thing, quality, or action in Great Britain. :P
What about Northern Ireland? That's in the UK but not in Great Britain. I suppose that means it's in the UKconjunction.

Re: Outgoing caller ID shows "Uknown"

Posted: Fri Nov 19, 2010 11:54 am
by rcwillis
I'm also having a problem when I place a call to someone with caller privacy. I set up a code with my mother but it is a real pain!!!! This needs to get fixed. Customer support has not responded since I placed a call 3 weeks ago.

Re: Outgoing caller ID shows "Uknown"

Posted: Fri Nov 19, 2010 12:21 pm
by rcwillis
I unplugged the power (I have it on a UPS) to my hub for 60 seconds and then plugged the power back in. It must have done some sort of update because now I can place calls to people who have Bellsouth's privacy director enabled. Called ID shows up as my name when they receive my calls.

Re: Outgoing caller ID shows "Uknown"

Posted: Fri Nov 19, 2010 12:53 pm
by ntoy
Hello rcwillis,

Thanks for the feedback!
Looks like the hard reboot allowed the update to go through.

Re: Outgoing caller ID shows "Uknown"

Posted: Fri Nov 19, 2010 3:49 pm
by diddlydoo
I've got this problem too w/caller ID. I've never had my name show up since I've had ooma for over 6 months.

I called tech support and they said they would look into it and they e-mailed me saying they were but I never got another response.