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need more people

Posted: Thu Mar 12, 2009 3:22 pm
by mateable
YOU NEED MORE PEOPLE when you call into you guys.. I have been calling for two days.. really pissing me off..

Re: need more people

Posted: Tue Mar 17, 2009 9:54 pm
by bmice
mateable wrote:YOU NEED MORE PEOPLE when you call into you guys.. I have been calling for two days.. really pissing me off..

what type of problem are you having? Maybe someone here can get you headed in a better direction.

Re: need more people

Posted: Tue Mar 17, 2009 11:15 pm
by thively
I figure you get what you pay for. Free service to me means you don't necessarily get the fastest support.

Re: need more people

Posted: Wed Mar 18, 2009 7:47 am
by WayneDsr
mateable:
You need to switch to de-caf!

Wayne

Re: need more people

Posted: Wed Mar 18, 2009 9:23 am
by oomg
I think we have all been a bit frustrated trying to get through to tech. However, to help pass the time, I have used the wait time to peruse these forums... where most of my questions have been answered.

As a whole, the group that posts to these forums have been very helpful and genuine in their interest in resolving the problems raised by other users. I'm sure that overall, it helps ooma keep their costs under control which translates into lower cost for the premium service and continued free service for those who do not elect the premium service.

oomg

Re: need more people

Posted: Wed Mar 18, 2009 10:10 am
by bmice
oomg wrote:I think we have all been a bit frustrated trying to get through to tech. However, to help pass the time, I have used the wait time to peruse these forums... where most of my questions have been answered.

As a whole, the group that posts to these forums have been very helpful and genuine in their interest in resolving the problems raised by other users. I'm sure that overall, it helps ooma keep their costs under control which translates into lower cost for the premium service and continued free service for those who do not elect the premium service.

oomg
I agree, but it just depends on the problem!