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When complete porting, which "temporary" line drops?
Posted: Sun Oct 24, 2010 5:12 pm
by CTsleepy
I have a "temporary" number and a second line. I am porting my ATT number (in process). Will OOMA ask me which number to drop? I'd rather drop the "temporary" number and keep the second line number because it is closer and local. How can I do that? Thanks!
Re: When complete porting, which "temporary" line drops?
Posted: Mon Oct 25, 2010 6:25 am
by lbmofo
If you have 2 numbers from Ooma, the primary number gets replaced with the ported number and the 2ndary stays. If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
Re: When complete porting, which "temporary" line drops?
Posted: Mon Oct 25, 2010 6:40 am
by DTMF
lbmofo wrote:If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
For me, the Ooma-assigned number was dropped when my port completed.
Re: When complete porting, which "temporary" line drops?
Posted: Mon Oct 25, 2010 7:56 am
by lbmofo
DTMF wrote:lbmofo wrote:If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
For me, the Ooma-assigned number was dropped when my port completed.
Oops, I suppose when basic/core service, ported number replaces the primary number.