Been reading this thread and biting my tongue... I'm usually a pretty patient guy. I get the whole thing about OOMA being a smaller company and maybe fulfillment is NOT their forte, got it. Everyone deserves a little benefit of the doubt once in a while.Jerald wrote:It takes 7 - 14 days to process an order and free shipping and NO TAXES ....get over it. OR wait Amazon will soon have in stock and will ship free if you have PRIME..
I was charged sales tax, BTW. I did use a credit card as well. (Gotta earn those airmiles ) Jerald, your input is valued and appreciated, but telling someone to "get over it"... really?
I would be happy as a clam if I even got so much as a CONFIRMATION email from OOMA. I had to call, only to be told, uhm, it may ship in a few days. Hopefully, OOMA continues to keep doing what they do well. But we can all agree a little improvement in fulfillment would make customers happier.
Yes, a confirmation email would have been a very nice thing to have. Can only hope that I get a shipping email soon. And, yes, I used a credit card which was immediately charged AND cleared so, no reason for anyone to get skipped ahead of me. Just saying.
I am happy to hear early reports that the handsets are much better than the 1st gen ones because I had no love from those. I will now unsubscribe from this thread. May check in again from time to time but, please tone down the rhetoric and insults (you know who you are).
I really should just digress, but hate when people don't believe what they are told...Jerald wrote:If you live in California...you were charged sales tax....you helped someone in our governenent that help YOU. Contact Obama...he knows best...
I live in WA. I ordered on line with a credit card. I WAS charged sales tax. Interesting. Maybe I'll get a refund?
Oh, this explains it: * Taxes may apply for purchases made in the states of WA, CA and certain other locations.