help needed with homedistribution
Hi everyone. I am having a little issue with homedistribution hoping someone can help me solve. I have it setup from modem to ooma to router. I have already disconnected the lines from the box outside also. Everything works perfectly when I plug the phone directly into Ooma. However, when I plug Ooma into the wall and my phone plugged in elsewhere in the house, I am having a bit of a problem. I am still able to dial out from my phone. However, the phone itself does not ring when I call to it while Ooma works. What am I doing wrong? Thanks for your help!
Re: help needed with homedistribution
How much of a load are you putting on the phone line?
The Ooma phone port is limited to 5 REN.
Look on the bottom of your phones to get the REN number and add them all together.
It's best to not have any old style phones with mechanical ringers.
The Ooma phone port is limited to 5 REN.
Look on the bottom of your phones to get the REN number and add them all together.
It's best to not have any old style phones with mechanical ringers.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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Re: help needed with homedistribution
Also make sure that the old phone provider wiring is Really disconnected from the house wiring.shao wrote:Hi everyone. I am having a little issue with homedistribution hoping someone can help me solve. I have it setup from modem to ooma to router. I have already disconnected the lines from the box outside also. Everything works perfectly when I plug the phone directly into Ooma. However, when I plug Ooma into the wall and my phone plugged in elsewhere in the house, I am having a bit of a problem. I am still able to dial out from my phone. However, the phone itself does not ring when I call to it while Ooma works. What am I doing wrong? Thanks for your help!
Re: help needed with homedistribution
it says REN 0.0 on the bottom of my phone.murphy wrote:How much of a load are you putting on the phone line?
The Ooma phone port is limited to 5 REN.
Look on the bottom of your phones to get the REN number and add them all together.
It's best to not have any old style phones with mechanical ringers.
Re: help needed with homedistribution
I believe I have. I disconnected the lines in the box outside of the house.thunderbird wrote:Also make sure that the old phone provider wiring is Really disconnected from the house wiring.shao wrote:Hi everyone. I am having a little issue with homedistribution hoping someone can help me solve. I have it setup from modem to ooma to router. I have already disconnected the lines from the box outside also. Everything works perfectly when I plug the phone directly into Ooma. However, when I plug Ooma into the wall and my phone plugged in elsewhere in the house, I am having a bit of a problem. I am still able to dial out from my phone. However, the phone itself does not ring when I call to it while Ooma works. What am I doing wrong? Thanks for your help!
Re: help needed with homedistribution
Also, make sure Ooma's "Phone" port is connected to the walljack. Ooma's "Wall" port doesn't do anything.
Re: help needed with homedistribution
After reading this someone's post on http://voip.mi-telecom.org/ , I find out that I have new kind of Network Interface Unit that prevents my phone from ringing. It's going to be more difficult than I thought.
Re: help needed with homedistribution
The Ooma I purchased only has phone port.lbmofo wrote:Also, make sure Ooma's "Phone" port is connected to the walljack. Ooma's "Wall" port doesn't do anything.
Re: help needed with homedistribution
On my phone box, it's done by unplugging the phone cord from the phone jack at the corner. However, all the phone cords which come out from inside the house need to be connected together.thunderbird wrote: Also make sure that the old phone provider wiring is Really disconnected from the house wiring.
IMO, I'm not sure what you've done. Maybe a picture of the phone box will help us to help you. From your description, the house wiring needs to be checked, and the outside box is the first to look at.shao wrote: I believe I have. I disconnected the lines in the box outside of the house.
tommies
Re: help needed with homedistribution
Shao, in your case, you'd need to get the wires off the screw terminals (or tabs). Make sure if the wires are connected together via screw (or tabs), they'd need to be together when off the screw (or tabs). Best way is by using butt splice connectors (Scotchlok). Info on the connectors: /viewtopic.php?t=14143#p98651shao wrote:After reading this someone's post on http://voip.mi-telecom.org/ , I find out that I have new kind of Network Interface Unit that prevents my phone from ringing. It's going to be more difficult than I thought.