Phones aren't ringing.
My land line phone # was just ported over to Ooma and I have a dial tone on all phones, but none of them ring; in fact the Ooma Telo doesn't ring either it just flashes an incoming call. Have I hooked it up wrong?
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Re: Phones aren't ringing.
Sometimes there is a delay after porting the number the change to take effect.zyppy wrote:My land line phone # was just ported over to Ooma and I have a dial tone on all phones, but none of them ring; in fact the Ooma Telo doesn't ring either it just flashes an incoming call. Have I hooked it up wrong?
Sometimes powering off the Ooma Telo for One hour, then repowering it helps.
But if you see improvement by tomorrow, contact Ooma:
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT
Re: Phones aren't ringing.
Connect a phone to the Telo's Phone port and test.zyppy wrote:My land line phone # was just ported over to Ooma and I have a dial tone on all phones, but none of them ring; in fact the Ooma Telo doesn't ring either it just flashes an incoming call. Have I hooked it up wrong?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Phones aren't ringing.
murphy is right, just hook a phone up to Ooma's "phone" port and test. Before you feed Ooma dialtone to your house wiring, you need to make sure you physically disconnect your house wiring from the telephone company.zyppy wrote:My land line phone # was just ported over to Ooma and I have a dial tone on all phones, but none of them ring; in fact the Ooma Telo doesn't ring either it just flashes an incoming call. Have I hooked it up wrong?