Holiday Schedule and message
Monday, May 27 was set up on calendar as a holiday that our office would be closed.
The Virtual Receptionist gave the "open" message.
Any help would be appreciated.
The Virtual Receptionist gave the "open" message.
Any help would be appreciated.
Re: Holiday Schedule and message
Same thing happened to me. I had to change the mon-fri schedule to get the close message. Checking the holiday as either "recurring" or "one time" does not make a difference.
Thanks for reporting this. It sounds like a bug.
Thanks for reporting this. It sounds like a bug.
Re: Holiday Schedule and message
I have another holiday on Friday. I will check to see if it works. It did nothing on Memorial Day.
Re: Holiday Schedule and message
The holiday schedule is currently not working. I just marked today as a holiday and did another test, but still got the open message.
Re: Holiday Schedule and message
We have found an issue where if you configure your business hours and holidays in a certain order, they will not be processed correctly. We have a fix that will be deployed early next week. In the meantime, please use the business hour schedule to manually implement any holidays you may have.