Slight delay during conversations

Learn how to troubleshoot any voice quality issues.
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RobertR
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Joined:Mon Oct 21, 2013 10:13 am
Slight delay during conversations

Post by RobertR » Thu Mar 06, 2014 9:59 am

Just recently I have noticed a split second delay as I speak to someone and has the effect of talking over them. Also recently I have experienced dropped calls after talking for a number of minutes. I use the built in internet port mac address, my ooma office device is setup between my cable modem and router.(Modem+ooma+router). I do have an older Motorola docsis 2 cable modem. What else can I try to alleviate these issues.

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lbmofo
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Re: Slight delay during conversations

Post by lbmofo » Thu Mar 06, 2014 1:45 pm

I'd go try a docsis 3 modem (cheap from costco); your speed will go up (for most people) and your modem will good for a few years.

RobertR
Posts:18
Joined:Mon Oct 21, 2013 10:13 am

Re: Slight delay during conversations

Post by RobertR » Tue Apr 01, 2014 10:47 am

Set up the new Docsis 3 modem and am still having the same problems. The delay, dropped calls, and a clicking noise when making outbound calls. Have any other suggestions that I may try.

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lbmofo
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Location:Greater Seattle
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Re: Slight delay during conversations

Post by lbmofo » Wed Apr 02, 2014 4:20 pm

See about the quality of your cable internet found within this post: viewtopic.php?t=10023

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