Any way to make *98 permanent???

[caroljean]

Can customer Service set my service to RTP_USE_ULAW on their end, or do I need to be an active participant in the change? I frequently experience the "talking" over" problem with a caller.

caroljean

[Tom]

Yes, in future please ask support to set it (in the info service). Please report back with results.

ymmuser, onedip, caroljean: done

[cobra2000]

Tom -

Please enable the G.711 codec on my account.

If you need an account number, let me know.

Thanks

[tongwi99]

Hello Tom,

I also like to have G711 Codec on my account. Can you help please?

Thanks!!

William

[tongwi99]

Hi Tom,

I already set my ooma to "alarm mode", but my alarm system "DSC power 632" cannot dial out.

Can you enable G711 codec for me please?

Thanks!

William

[tongwi99]

I verified that dial tone is looping through the alarm panel, but can't dial out. I have already set my device to "alarm mode". It seems like the touchtone "CID" doesn't work with the alarm system, a problem that similar to the voicemail system problem in "alarm mode"?

There's note somewhere about change to SIA. Shall I change it somewhere in alarm system, and/or ooma device?

Can any one help please?

Thanks!

William

[cobra2000]

Ooma supposedly set mine thru chat. I'll have to reboot and check.

Verified. High bandwidth codec is enabled. Hoorah.

[cobra2000]

I verified that dial tone is looping through the alarm panel, but can't dial out. I have already set my device to "alarm mode". It seems like the touchtone "CID" doesn't work with the alarm system, a problem that similar to the voicemail system problem in "alarm mode"?

There's note somewhere about change to SIA. Shall I change it somewhere in alarm system, and/or ooma device?

Can any one help please?

Thanks!

William

http://www.ooma.com/app/support/advanced-setup

Ooma claims it is not supported with alarm systems, but if you google "ooma with alarm system", there are several threads on this forum about them, where I believe some people got them working. You can start a new thread under "Ooma Home -Installation" and may get some help there. This is a "call quality" subforum.

[onedip]

Yes, in future please ask support to set it (in the info service). Please report back with results.

ymmuser, onedip, caroljean: done

Thanks Tom
Talk Over is gone and voice quality went from echo to excellent.

thanks again
onedip

[Tom]

Can you enable G711 codec for me please?

Alarm mode already forces G.711.

viewtopic.php?t=15197
viewtopic.php?f=5&t=15427
viewtopic.php?f=2&t=16578