Going silent
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
My ooma will blank out when I get an incoming call, they can't hear me, and I can't hear them. for a seconds.
Turning off call waiting isn't an option. what can we do?
Turning off call waiting isn't an option. what can we do?
Re: Going silent
you mean when you get a second incoming call?
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
Re: Going silent
Yes, And the person I am on the call with can not hear me
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
Re: Going silent
Tom can you please help? debating leaving ooma office over this issue.
Re: Going silent
The call waiting beep briefly disrupting audio is expected. The same happens on cell phones. If this is a big problem for you consider getting our IP phones.
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
Re: Going silent
If calls are routed through reception and incoming call comes in will that still be an issue?
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
Re: Going silent
Tom, can you enable G.711 all around for me?
Re: Going silent
How the call is routed doesn't influence generation of the call waiting beep.
G.711 consumes more bandwidth. Unclear how that would help with this issue.
G.711 consumes more bandwidth. Unclear how that would help with this issue.
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- Posts:19
- Joined:Wed Sep 17, 2014 5:29 pm
Re: Going silent
Well can I try G.711 anyway?